Industry Insights

The BSR Blog

Practical advice, industry news, and estimating insights for collision repair workshops β€” written by people who have owned and run bodyshops.

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Virtual Estimating

Virtual Estimating Comes to the US

After transforming the Australian collision repair industry, BSR Estimating is expanding into the USA β€” bringing remote estimating solutions built on accuracy, speed, and real industry experience.

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Business & Profit

Putting Out Fires: One Bodyshop Owner's Turning Point

From 5am starts and 10pm finishes to 7-4 days and 15-22% net margins. One bodyshop owner shares what happened when he finally stopped wearing all the hats.

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Business & Profit

Continuous Improvement in a World of AI

AI isn't just a tool β€” it's a force reshaping industries and redefining how we think about efficiency. The leaders who thrive will be the ones who lean in and learn.

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Business & Profit

Do You Really Know Your Hourly Rate?

Most bodyshop owners don't truly know what their shop hourly rate should be. This simple mistake can cost hundreds of thousands of dollars in lost revenue every year.

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Business & Profit

Upselling Private Work: The Opportunity Most Bodyshops Are Leaving on the Table

The margins on a private work upsell are better than the original job β€” and your virtual estimator can help you capture every one.

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Virtual Estimating

Your Estimate Should Tell the Story of the Repair

A well-crafted estimate should walk the assessor, technician, and customer through the repair journey β€” step by step. Done right, it reduces adjustments and protects your margins.

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Business & Profit

A Day in Australia's Largest Estimating Outsourcing Business

Inside the engine room of BSR Estimating's Virtual Estimating Team β€” writing over a million dollars in estimates every day.

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Recruiting

It's a Long Road: Why Recruiting Virtual Estimators Takes More Than You Think

Only around 10% of candidates make it through BSR's selection process. Here's why recruiting, training, and supporting virtual estimators is harder than it looks.

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