For many collision repair business owners and managers, the working week is consumed by estimates, supplements, insurer queries, parts issues, emails, disputes with assessors and constant interruptions.
The important work still gets done, but the work that can genuinely increase profitability is often pushed aside.
Working in the business, not on it
We are good at knocking out dents, but many of us do not have the time or knowledge to properly develop the business. When the week is full, this is what slips:
- Supplements are missed
- Invoicing piles up
- Financial reviews are delayed
- Staff training is postponed
- Processes remain unchanged
- New opportunities are missed
Owners spend more time working in the business and less time working on it.
Now imagine getting 20 hours back every week.
What would you do with that time?
Would you review your labour recovery and improve your margins?
Would you spend more time managing production?
Would you train your team, develop new relationships or bring more work into the business?
Would you complete more supplements and ensure jobs are invoiced within 24 hours of completion?
Perhaps you would finally have enough time to step back, review the numbers and identify where profit is being lost.
For some owners, getting 20 hours back may also mean leaving work earlier, taking a day off, spending more time with family or simply not staying up at night completing unfinished work.
This is what the BSR virtual estimator program is helping repairers achieve.
More than estimating
At Bodyshop Remote Estimating (BSR), we provide trained virtual estimators to collision repair businesses across Australia, New Zealand and the United States. Our estimators work within each repairer’s existing systems and processes, becoming an extension of the onsite team.
A BSR virtual estimator can prepare estimates, complete supplements, review documentation, and more.
By transferring suitable estimating work to a virtual team, repairers can reduce the pressure on owners, managers and estimators while creating more time for higher-value activities.
That time can be used to monitor key performance indicators, review technician efficiency, improve parts processes, follow up outstanding work more consistently and identify where margins are being lost.
Each of these activities has the potential to generate more profit than spending those same hours completing repetitive administrative tasks.
Protecting your most valuable people
For many repairers, the experienced estimator is also one of the most valuable people in the business. When that person is overwhelmed, accuracy can decline, approvals can be delayed and important management tasks can be left unfinished.
BSR virtual estimating helps reduce that pressure.
It gives experienced onsite staff more capacity to inspect vehicles, communicate with customers, support technicians, manage production and maintain quality.
Built on partnership
The strongest virtual estimating partnerships are built through structured onboarding, training and regular communication. BSR estimators learn the repairer’s systems, insurer requirements, preferred repair methods and internal workflow.
Over time, they become a reliable part of the daily operation.
If BSR could give you 20 hours back every week, the real question is: how much more profit could you create with that time?
Ready to get 20 hours back?
Talk to the BSR team about what a virtual estimator could free up in your business.